Casino Room Review

Full Review

CasinoRoom is an online casino that comes from the maker of Poker Room; a popular site for poker, just as the name says! This is a newer online casino, but the makers are hoping that this site will rise to the same popularity as their poker room, and they’ve started off on the right foot since they launched. They use Net Entertainment software, providing a unique experience to players who are used to some of the big name providers. They do offer some similar experiences that the larger, better known casinos do offer as well!

Bonuses and Promotional Offerings

Throughout their early history, CasinoRoom has been known to change their promotions. At the time of this review, there was no welcome bonus, and no other scheduled bonuses. However, they did have a VIP: promotion on offer.  This promotion provides players with 40% cashback if the y collect 500 player points. One currency wagered leads to the accumulation of one player point, so it is reasonable and possible for players to earn the promotion and get back some of the cash that they put on the line to increase their bankroll even further.

In order to see what else this online casino may have to offer by way of promotions, players need to stay tuned and keep an eye on the promotions page for any special events or offers.

Game Offerings

CasinoRoom has a fair variety of games for players that want to try them out. It’s important to note that there are different sections of the online site – poker as well. But players do need to flip back and forth between them if they’d like to try something different. While it’s the casino itself that we’re talking about here and that area in itself offers a good gaming experience.

A few great things about this online casino is the fact that it’s available by instant play only, which makes it possible for players using all types of operating systems the ability to play. Another software option is a mobile online casino which can be played on all smart phones or phones with web browsers. The game selection is slightly more limited than what’s available online, but the convenience of being able to play on the go makes it even better. A separate funding account does need to be used, however, as the same one does not apply for the regular casino and the mobile one. The other web game sites are all linked so players can deposit money for poker and switch around to the casino as well!

The website setup is convenient for browsing the online casino games as they are section off by category and can be launched in preview mode without an account, or players simply need to register themselves and login. All games can be played for fun or for real money as well, so players can practice before betting money. Or they can simply choose not to put any money on the line!

Customer Support

At CasinoRoom customer support is an essential thing and there are many options for players – more so than normal. Live chat, email and even Skype are available for players to contact the online casino!     Skype is the method that is unique as many online casinos don’t offer this. Today, this is becoming an essential communication tool, and it’s clear CasinoRoom is embracing it! Many of these options are available 24/7 to players, so regardless of where they’re located and what the time zone is, they’re able to get in touch.

Customer support at CasinoRoom is capable of answering any types of questions –whether a player wants to know about a special bonus, receive game recommendations, discuss banking options or more, there are support people available to help! With a mobile casino option as well, having people there to provide guidance for those trying the technology for the first time is essential!

Verdict

CasinoRoom started off with a positive reputation thanks to all that Poker Room already established. It has come across a few unhappy customers since its launch, although overall, people enjoy their experiences with them! The bonuses are definitely lacking with only the VIP offer, but at least it is available on an ongoing basis and  not just one time for new players. Customer support is innovative and convenient, which does make up for the lack of bonus offers. With the ability to use a Mac as well with the web-based software plus the mobile gaming option as well, all players can access CasinoRoom from anywhere at any time at all. They may not use a very known software brand such as Microgaming or Playtech; this can be a downside for some, but for others, this will be seen as a unique perk!

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