LeoVegas Casino Review

Full Review

Leo Vegas is an online casino that has burst out on the scene with great reviews and praise, and with the casino market being so competitive it is surely a good achievement. Not many new casinos manage to get noticed with so many competitors around, but with a clear business idea and high quality games, Leo Vegas have managed to do just that. You might shy away from the simple classic casino style of the site, but don’t be fooled by it’s streamlined design. At heart, Leo Vegas mobile casino has one aim in mind: to provide you with casino slots and games easily and quickly on any phone or tablet device. This means removing any distractions from the slots themselves, quickly finding all the games, broken up by type, all in one page, in alphabetical order.

The company is registered and licensed in Malta, which is the country where most gambling giants operate from. They are licensed under the Malta Gaming and Lotteries Authority, which means that players can feel safe playing at the website.

What really sets apart Leo Vegas from other casinos is that their main focus is the mobile casino market. With the casino industry heading more and more into the mobile gaming field, Leo Vegas really has an advantage over many operators and they have received several awards for their highly innovative and user friendly mobile casino. In the EGR Innovation Awards 2013, they received the award for Best innovation in Casino, and they were also one of the candidates for Best gaming operator of the year in the 2013 ICE Totally Gaming Awards held in London 2013.

Games and software

If you are a casino player who likes variety, you have come to the right place. Leo Vegas currently offer high quality casino games from no less than nine different software developers, including Net Entertainment, Microgaming, Cryptologic and Betsoft.

You can choose from hundreds of slot machines available in the phone, as well as classic casino games such as Blackjack and Roulette. All in all, the game selection won’t leave anyone disappointed.

LeoVegas has an orgy of casino software, including the ‘big two’ (NetEnt and Microgaming) as well as upcoming providers such as Bally and Yggdrasil.

All games are played in a browser, as most new (and some old) casinos seem to be these days.

Mobile users can either use the browser version of the site on their devices (which may means BlackBerry and Windows Phone users may have some success) or download an app for either iOS or Android.

Available Software: Bally Technologies , CryptoLogic, Evolution Gaming, IGT / Wagerworks, Microgaming, NetEnt, NextGen Gaming, Play’n GO, Yggdrasil Gaming.

Deposit & Withdrawal Methods

LeoVegas Casino has the most popular banking methods available to UK customers. You have a choice of e-wallet solutions such as MoneyBookers/Skrill, NETeller, PaySafeCard and iDeal. You can also use debit/credit cards to deposit (MasterCard/Visa) as well as bank wire. To withdraw, you have 9 options including MoneyBookers/Skrill, NETeller, debit/credit cards and bank transfer. As with other online casinos, you must use the same method to withdraw that you used to deposit.

Cashout times are pretty good too with withdrawals processed within 24 hours. You need to submit identification documents which you are asked for via email once you submit your first withdrawal request – this contains all the details but it will be ID and proof of address and your bank account/NETeller/Skrill account details where applicable. Documents are verified within the same day too so your cashout can be processed as quickly as possible.

Customer support

You can get support from Leo Vegas via several contact methods such, as free telephone, email and chat.

LeoVegas’ customer service was pretty good from what I’ve seen. They are always open and most importantly offer a freephone telephone number for UK customers. They also offer an email service and Live Chat too. I have tested their Live Chat during peak hours and was surprised to be chatting to a customer service rep within a minute.

They were professional, efficient and knew their product well which impressed me (well, this should be the norm). The staff referred me to the FAQs section on the website (look for the ‘Support’ link on the top left-hand corner) – there’s plenty of information here.

Payment options

There is a variety of payment methods at Leo Vegas Casino, including:

• Credit Card – you can use either Visa or Mastercard. There’s no fee on depositing and the money will be available on your account immediately. Minimum deposit €10, maximum €500. 

• Paysafecard – same conditions apply. 

• Instant Bank – again, no fee and the money will be on your account within 10 minutes up to 24 hours, depending on the bank. Min deposit €10.

Support & Security

Leo Vegas boasts impressive transparency, making it known that they use a 2048 bit SSL certificate from Digicert to protect their online games. Player funds are stored in a client account in Sweden, and they’re even happy to announce who their auditors and lawyers are (Grant Thornton and Baker & McKenzie). Because the site was built from scratch as an in-browser casino, players receive the same level of safety, speed and security whether they send their information from a desktop PC, Mac, mobile or tablet.

While plenty of praise has been lauded on Leo Vegas for their innovative design, they are still able to provide top-notch customer service. True 24/7 support is available in a number of formats, all of which adds to an already incredible gaming experience.

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